Contact us
If you have any concerns or questions about our products, TBOTECH company policies, or any other customer service-related topic, please use our contact form. We will respond as soon as possible. Please note, our office hours are Mon-Fri 9am-5pm Eastern Time.
If your card is being declined and you know that it is good, it could be that your card issuer is declining the transaction. Please contact the card issuer by calling the number on the back of your card. Sometimes, they overprotect you but will lift the hold once you contact them and let them know you are placing an order.
Please do not use a Yahoo email address if you have another one you can use. Yahoo delays, defers, and otherwise blocks emails (including your order receipt and tracking number emails). Please check your spam folder if our email is not in your Inbox.
Please use the form provided to contact our office. You will get a response as soon as possible.